Shipping & Returns

Shipping Information

Orders for in stock items process and ship with 48 hours. Shipping will be by USPS or UPS ground. If you need your order sooner or plan to buy in bulk please contact us directly for information on costs.

 

Return/Exchange Policy

If you are not happy with your purchase it probably means you are ecstatic with your purchase!  

However, by chance you are not satisfied with your purchase for any reason it can be returned for a full refund (NOT INCLUDING SHIPPING) within 30 days of receiving the product. 

If you need to return an item, please ***Contact Us*** with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Mail products to:

Woobie USA Returns
3708 Kings Pine Ln. 
Apex, NC 27539 

Please include a written note (ideally on the packing slip) with information on the problem and what actions you'd like us to take.

 

Privacy Policy:   

Woobie USA values its customers and their privacy.  We do not sell or share customer information for any reason.

The only time your information will be shared in any way is with third parties that we require to do business with (eCommerce providers, affiliate marketing engines) who also do not sell or share your information. 

 

Shipping

All domestic orders over $110 ship free.

We can ship to virtually any address in the world.  Contact Us if you have questions.